How ITS served one of the leading marketplaces for healthcare equipment.
One of the leading online marketplaces for healthcare equipment, used by hundreds of hospitals and equipment suppliers in the healthcare market, needed to have a team of online researchers/data processors, quotation evaluators, and graphic artists to manage various aspects of their business. The client required researching medical equipment datasheets online, identifying the relevant data elements and updating that information in their database. Images of the equipment were to be searched, edited, brought in line with the client’s specifications, and attached to the record.
Medical equipment quotations were to be evaluated, key data elements identified and entered in the client’s system. All data elements needed to be accurate and images to be as per the specifications. A high number of records were to be processed daily.
For the entire duration of the project, ITS fulfilled all of its responsibilities and met its obligations under the service level agreement without any incident. The client appreciated the support ITS provided and were extremely satisfied with the cost, quality and the delivery of services.
ITS is far more than an off the shelf or “repetitive services” provider. Instead, based on our years of experience and wide array of client experiences, we provide solutions and improvements to our clients’ existing processes. This ensures better cost-effectiveness, higher accuracy and an overall great experience in outsourcing. Our management can discuss, consult and advise on solutions for your needs and even undertake a Proof-of-Concept trial to give you absolute peace of mind.
Start your journey with us and see how we can assist you to overcome your data challenges