We are ISO Certified

Highly Accurate and error-free Services

ISO 2700 Certified BPO Services

More than 2000 satisfied clients

Fastest Turnaround Time

    ISO-27001-2017-Certificate-714x1024

    ITS Certifications

    Information Transformation Service (ITS) is a certified ISO/IEC 27001:2013 business outsourcing service provider for 20 years. Our IT-enabled service solutions comply with BPO & KPO domains. Our certifications are speaking evidence of our consistent commitments to excel in client requirements and to deliver high-quality business back-end services. Nonetheless, ITS Certifications prove the credibility of our standard process approach to fulfill client project details efficiently and are a constant source of motivation for improvement to attain quality management principles during outsourcing projects for a flourishing customer experience.

    Being a notable technology-driven outsourcing partner Information Transformation Service is a stringent follower of data security measures under all circumstances to maintain trust between the employee and the client for communicating project-centric information carefreely. ISMS Certification proves to be a hallmark that IT systems, processes, and employees strictly conform to standard risk management rules as prescribed by AIAO-BAR. Our professionals follow a systematic approach to manage client-sensitive information such as financial information, intellectual property, employee details, or any other successfully.

    Why Did We Opt for ISO Certification?

    ITS is an International BPO Company to cater to clients from around the world with its astounding business cooperative services within economical cost. ITS Team is trained and equipped to deal with regular challenges and maintain high-level quality momentum. Irrespective of project size our experienced employees carry out state-of-the-art advanced operations to prevent any kind of lapses within product quality. We formalize the ideal “Quality at Every Stage” and make things happen within the due time for the client’s extensive business benefit. Every document, methodology, and process is tested rigorously at regular intervals to prevent data loss. Critical reviewing is done by our special QA Team until the project is termed accomplished. ISO Certification has certainly enhanced our quality control mechanism and project scalability process. This ensures 7X faster project deliverance for customer approval and satisfaction. We went through a 6-month long learning curve to build quality consciousness across all boards. Every operator, designer, artist, writer, and engineer knows what to do, how to do it, and when to do it. Every project is documented with client preferred file formats which are pre-approved during the official project meeting. The formats consist of a dual-level screening which is favors workflow dynamics passed onto operational headquarters. Our professional’s screen every project with a pre-agreed checklist to ensure safe and sound project deliverance. All these objectives are set as rituals to set us apart from other service providers in the market. ITS takes charge of every file, every report, every design, every methodology, every process, and a system that exudes quality. Our GDPR Compliant ISO/ IEC 27001:2013 Certified Services confirms client information security and project confidentiality.

    4-Hour Escalation Resolution at Management Level

    Client Access to error Reports every month or per-project

    3-Hours of specialized Training each month for every employee

    99.5% System Uptime, including internet lines

    99% Quality Attainment

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    WE ARE ISO CERTIFIED.