In an industry known for legacy systems, slow innovation, and cautious digital adoption, insurance companies are now facing a clear wake-up call. The rise of insurtech startups, tech-driven companies offering...
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Customer expectations are rapidly evolving, with demand growing for instant responses and 24/7 availability. Traditional customer service models, often limited by business hours and human agent capacity, are being supplemented,...
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The digital landscape is evolving at breakneck speed. Businesses that cling to outdated, on-premise systems risk inefficiency, security breaches, and—worst of all—irrelevance. The solution? Cloud migration. Moving to the cloud environment...
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Many companies still rely on solutions that limit their daily communication - telephone exchanges requiring physical infrastructure, wires, and devices. As a result, teams must work on-site, customer contact depends...
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